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Anti-Fraud Warning: Any person, acting in their own name or on behalf of others, who intends to engage in or participation in fraudulent activities, or lends or sells bank accounts for handling property, is committing a criminal offence. Our company will take action accordingly.

Important Information

  • Beware of fake loan offering and fake repayment requests from scammers and other fraud warnings, please CLICK HERE.
  • Our branches do not accept cash and cheque repayments, please CLICK HERE.

FAQ - Eligibility Criteria and Document Requirement

What is the requirement for applying Promise's personal loan?

Applicant must be aged 18 or above and a Hong Kong resident with Hong Kong ID card.

Can I apply if my salary is paid in cash without any income proof?

Sure, we may grant exemption to applicants in individual cases.

What information and documents are required to apply for the personal loan?

Applicant must provide the following information:

  • Information on HKID card,
  • Residency information (e.g. phone number, address, etc.),
  • Job information (e.g. company phone number, address, etc.), and

Following documents are also required:

  • Hong Kong ID card
  • Bank book, bank statement or ATM card (with name of account holder and account number)
  • Proof of residential address*
  • Proof of income* (e.g. payslip, company letter, proof of contribution of MPF, etc.)

*All documents must be issued within the last 3 months.

Note: we may grant exemptions to applicants in individual cases. For any further enquiries, please contact our customer service representative at 3199 1199 during office hours.

Do you have queries about loan application?

It is our pleasure to assist you!
If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us.