FAQ - Eligibility Criteria and Document Requirement

Applicant must be aged 18 or above and a Hong Kong resident with Hong Kong ID card.

Sure, we may grant exemption to applicants in individual cases.

Applicant must provide the following information:

• Information on HKID card,
• Residency information (e.g. phone number, address, etc.),
• Job information (e.g. company phone number, address, etc.), and

Following documents are also required:

• Hong Kong ID card
• Bank book, bank statement or ATM card (with name of account holder and account number)
• Proof of residential address*
• Proof of income* (e.g. payslip, company letter, proof of contribution of MPF, etc.)

*All documents must be issued within the last 3 months.

Note: we may grant exemptions to applicants in individual cases. For any further enquiries, please contact our customer service representative at 3199 1199 during office hours.