With effect from 1 Dec 2025, Promise branch has stopped accepting cash and cheque repayments. Repayment service of payment via JETCO ATM has also been suspended. For more information about repayment methods, please click "FAQ". Scam Prevention: Do not disclose your password to anyone (including Promise staff and the police). Our Company does not directly promote loan products to individuals, require customers to repay loans or request personal information through WhatsApp, WeChat or Facebook. Please click here to know the details.
To provide you with a better online experience, your visits to Promise's website ("the website") and/or use of any of Promise's mobile apps ("the Apps") will be recorded to compile statistical reports and diagnose problems with the website and/or the Apps to improve their stability. Some of this information, together with some general information about you, your browser, device and interests, will be gathered through the use of cookies when visiting the website and/or using the Apps and such data may include specific information about your visit to the website and/or use of the Apps (such data and information, "use data") but no personal data. By continuing to use the website and/or the Apps, you will be deemed to have agreed to Promise placing cookies on your computer and/or mobile device. If you do not wish to be tracked by the cookies, please refer to the section "Managing Cookies Settings" below.
What are Cookies?
Cookies are small pieces of data transmitted from a web server to a web browser. Cookies data are stored on a local hard drive and enable the web server to retrieve the cookies data from a web browser. While use data may be collected via cookies, cookies cannot be used to retrieve data (such as your name, e-mail address or other information which may identify you personally) from your hard drive.
Use of Cookies
When you visit Promise's website and/or use the Apps, Promise uses different kinds of cookies for different purposes as stated below:
Necessary cookies are used to let Promise know whether you have enabled your cookies settings and temporarily allowed information to be transferred between different pages of the website and/or the Apps so it does not need to be re-entered.
Functionality cookies help Promise recognize each time you visit the website and/or use the Apps, so Promise can remember your preferences and certain other details and personalize the website and/or Apps'content just for you.
Analytical/ performance cookies help Promise collect statistics, such as the number of new and repeated visits to the website and/or the Apps. Promise uses this information to understand how you use the website and/or the Apps in order to improve the website and/or the Apps' design and make them more user-friendly.
Targeting/ advertising cookies record your visits to the website and/or the Apps and your responses to our online advertisements, and track the pages on the website and/or the Apps which you visited and the links you followed. They allow Promise to provide online advertisements which are most likely to interest you.
Third party cookies may be placed on your device by Promise or third parties on Promise's behalf. These cookies will be managed by big, recognizable advertising networks and providers of external services, including but not limited to Google or Facebook. Certain information about you and your browser, device and interests, and your interactions with the website and/or the Apps, which is aggregated and anonymized, may be shared with such third parties for the purposes of, amongst other things, finding out about users of the website and/or the Apps, including demographics and behaviour, and evaluating your use of the website and/or the Apps to provide tailored online advertisements and content to you. Promise will not collect or share information that may identify you personally through the use of third party cookies. These are likely to be analytical/ performance or targeting/ advertising cookies.
Managing Cookies Settings
Most web browsers are initially set up to accept cookies. If you do not want to be tracked by cookies, you can choose to 'not accept' cookies (including "necessary" cookies) by changing the settings within your browser and/or mobile device. However, by doing so, you may not be able to access all or part of the website and/or the Apps properly.
For more information about how to do this, please follow the 'Help' or 'Settings' option in your internet browser and/or your mobile device.
