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Important Information

Promise HK express profound grief over the fire disaster in Wang Fuk Court and extend our deepest condolences to the deceased, injured and the families affected. Member who is affected by the incident, please contact 31991199 for discussion of possibly a repayment grace period and reduction of loan interest rate.

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Maintenance Schedule

System maintenance will be performed regularly according to the below schedule:


Maintenance Period

Date Time
Mon - Sat 10:00pm-1:30am
Sun 2:30am-8:30am
Sun and public holidays 10:00pm-11:30pm
Last business day of each month 10:00pm-4:00am

Notes:

  1. All times displayed are in Hong Kong time.
  2. During the maintenance period, our 24-hour member hotline and the loan service in our member zone will not be affected (except for those who need to renew the Agreement). However, some information may not be updated during this period, and the time it takes to receive a loan from the bank will be slightly delayed.
  3. Maintenance periods may be adjusted if necessary without prior notice. We apologise for any inconvenience caused.