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Anti-Fraud Warning: Any person, acting in their own name or on behalf of others, who intends to engage in or participation in fraudulent activities, or lends or sells bank accounts for handling property, is committing a criminal offence. Our company will take action accordingly.

Important Information

  • Beware of fake loan offering and fake repayment requests from scammers and other fraud warnings, please CLICK HERE.
  • Our branches do not accept cash and cheque repayments, please CLICK HERE.

24-Hour
Member Hotline Service

If Promise member wants to apply for a loan, please click to log in to
the member zone or dial our Member Hotline to apply for a revolving loan.

  1. Step 1

    Call 3199 1111

    Step 1

  2. Step 2

    Press the
    required number

    Step 2

  • Press
    1
    Enquire Account Balance
  • Press
    2
    Use Revolving Loan/
    Alter Contractual Terms
  • Press
    3
    Change Autopay
    Repayment Amounts
  • Press
    4
    Change Your Personal Password
  • Press
    6
    Enquire Repayment Methods
  • Press
    7
    Enquire Addresses and
    Working Hours of Promise Branches
  • Press
    8
    Set or Reset Password