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Important Information

Do not disclose your password to anyone (including Promise staff and the police). Our Company does not directly promote loan products to individuals, require customers to repay loans or request personal information through WhatsApp, WeChat or Facebook. Please click here to know the details.

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24-Hour
Member Hotline Service

If Promise member wants to apply for a loan, please click to log in to
the member zone or dial our Member Hotline to apply for a revolving loan.

  1. Step 1

    Call 3199 1111

    Step 1

  2. Step 2

    Press the
    required number

    Step 2

  • Press
    1
    Enquire Account Balance
  • Press
    2
    Use Revolving Loan/
    Alter Contractual Terms
  • Press
    3
    Change Autopay
    Repayment Amounts
  • Press
    4
    Change Your Personal Password
  • Press
    6
    Enquire Repayment Methods
  • Press
    7
    Enquire Addresses and
    Working Hours of Promise Branches
  • Press
    8
    Set or Reset Password