With effect from 1 Dec 2025, Promise branch will stop accepting cash and cheque repayments. Repayment service of payment via JETCO ATM will also be suspended. For more information about repayment methods, please click "FAQ". Scam Prevention: Do not disclose your password to anyone (including Promise staff and the police). Our Company does not directly promote loan products to individuals, require customers to repay loans or request personal information through WhatsApp, WeChat or Facebook. Please click here to know the details.
2025.10.09
Notice on Suspension of services due to system maintenance.
In order to enhance our services, Promise (Hong Kong) Co., Ltd. will conduct system maintenance from 00:30am to 13:30pm on 12 Oct 2025 and 19 Oct 2025(Hong Kong Time) and the following services will be suspended during this period:
The above services will gradually be resumed as soon as practicable after 13:30pm on 12 Oct 2025 and 19 Oct 2025. In light of the above, we therefore recommend customers to make necessary arrangements in advance for the required loan services. We apologize for any inconvenience that may cause.
2025.10.02
With effect from 1 Dec 2025, Promise branch will stop accepting cash and cheque repayments. Promise will also suspend repayment service of payment via JETCO ATM. Members can repay by autopay, FPS and other methods. For more information about repayment methods, please click "FAQ".
2025.10.02
Disclaimer
Recently, scammers have posed as Promise staff and agents to promote loan products and ask customers to repay. Scammers may even use threatening means to force customers to file for bankruptcy or make full repayments. Therefore, please note the following:
Our Company declares: Should an individual agree to become a borrower on the terms set out in the loan agreement, the borrower must perform his/her obligations under the agreement. If our Company discovers that any person is soliciting our Company to make a loan with false, counterfeit statement, information and/or documents, our Company will certainly report to the authorities, and pursue all claims and rights reserved.
For more information, you can browse the "Note to Borrowers" provided by the Companies Registry.
Promise (Hong Kong) Co., Limited
2025.08.07
Notice on Suspension of services due to system maintenance.
In order to enhance our services, Promise (Hong Kong) Co., Ltd. will conduct system maintenance from 00:30am to 12:30pm on 10 Aug 2025 (Hong Kong Time) and the following services will be suspended during this period:
The above services will gradually be resumed as soon as practicable after 12:30pm on 10 Aug 2025. In light of the above, we therefore recommend customers to make necessary arrangements in advance for the required loan services. We apologize for any inconvenience that may cause.
Since its establishment as a licensed money lender in Hong Kong from 1992, Promise continues to provide convenient financial services to its customers. We put our customers first, providing flexible and trustworthy personal loan solutions to help them relieve their cash flow needs anytime and anywhere.
Aside from daily businesses, Promise actively practices sustainability under ESG framework through implementation of different activities planning. We aim to convey a sincere attitude through our actions and work together with our customers, employees and every Hong Kong citizen to create a better future for all.
As a people-oriented company, Promise provides employees with a fair and friendly working environment. We provide excellent benefits, offer practical on-the-job training, implement a series of management plans, support employees in doing their best, and whole-heartedly provide customers with the best quality service.
Have any questions about Promise's different loan products, or want to know how to apply?
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