Anti-Fraud Warning: Any person, acting in their own name or on behalf of others, who intends to engage in or participation in fraudulent activities, or lends or sells bank accounts for handling property, is committing a criminal offence. Our company will take action accordingly.
Important Information
Beware of fake loan offering and fake repayment requests from scammers and other fraud warnings, please CLICK HERE.
Our branches do not accept cash and cheque repayments, please CLICK HERE.
Recently, scammers have posed as Promise staff and agents to promote loan products and ask customers to repay. Scammers may even use threatening means to force customers to file for bankruptcy or make full repayments. Therefore, please note the following:
Our Company does not contact particular individual through instant messaging software or social network platform such as WhatsApp, WeChat and Facebook for direct marketing to particular individual and/or collecting any personal information.
Our Company has not appointed any third parties in any capacity or by any means to solicit customers to borrow loan from our Company.
All repayments must be made through the repayment methods designated by our Company. Do not transfer your repayments to the scammer's bank account.
Do not disclose your password to anyone (including Promise staff and the police).
Should you receive any suspicious calls or messages, do not disclose your personal information and please contact us at 3199 1199 for enquiries. If you are interested in our loan services, please contact us directly to avoid being taken advantage of by criminals.
Our Company declares: Should an individual agree to become a borrower on the terms set out in the loan agreement, the borrower must perform his/her obligations under the agreement. If our Company discovers that any person is soliciting our Company to make a loan with false, counterfeit statement, information and/or documents, our Company will certainly report to the authorities, and pursue all claims and rights reserved.
For more information, you can browse the "Note to Borrowers" provided by the Companies Registry.
According to section 16A of the Theft Ordinance (Chapter 210 of the Laws of Hong Kong), anyone who, by deception, intends to cause another person to do, not do or reserve an action for the purpose of gaining an advantage, or causing that person or a third party to suffer a loss, may have committed fraud and be subject to criminal liability.
Do not use false or forged statements, information, and/or documents to borrow loans from our company, and do not sell, lend or provide your account to others for borrowing money from our company.
Promise (Hong Kong) Co., Limited
2026.01.20
Our Kwai Fong branch will be closed from 14 March 2026. For all branch addresses, please click "Visit our Branches".
2026.01.20
Notice on Suspension of service due to system maintenance.
In order to enhance our services, Promise (Hong Kong) Co., Ltd. will conduct system maintenance from 07:00 pm to 10:00 pm on 01 Feb 2026 (Hong Kong Time) and the following service will be suspended during this period:
"邦民Promise" Mobile App
The above service will gradually be resumed as soon as practicable after 10:00 pm on 01 Feb 2026. In light of the above, we therefore recommend customers to make necessary arrangements in advance for the required loan services. We apologize for any inconvenience that may cause.
2025.12.08
Notice on Suspension of services due to system upgrade.
In order to enhance our services, Promise (Hong Kong) Co., Ltd. will conduct system maintenance starting at 7:00 pm (Hong Kong Time) on 21 Dec 2025 (Sunday) and the following services will be suspended during this period:
"邦民Promise" Mobile App
The above services will gradually be resumed as soon as practicable on 22 Dec 2025 (Monday). In light of the above, we therefore recommend customers to make necessary arrangements in advance for the required loan services. We apologize for any inconvenience that may cause.
Since its establishment as a licensed money lender in Hong Kong from 1992, Promise continues to provide convenient financial services to its customers. We put our customers first, providing flexible and trustworthy personal loan solutions to help them relieve their cash flow needs anytime and anywhere.
Sustainability
Aside from daily businesses, Promise actively practices sustainability under ESG framework through implementation of different activities planning. We aim to convey a sincere attitude through our actions and work together with our customers, employees and every Hong Kong citizen to create a better future for all.
Join Us
As a people-oriented company, Promise provides employees with a fair and friendly working environment. We provide excellent benefits, offer practical on-the-job training, implement a series of management plans, support employees in doing their best, and whole-heartedly provide customers with the best quality service.
Got any questions about application?
Have any questions about Promise's different loan products, or want to know how to apply? We are always here to help!