With effect from 1 Dec 2025, Promise branch has stopped accepting cash and cheque repayments. Repayment service of payment via JETCO ATM has also been suspended. For more information about repayment methods, please click "FAQ". Scam Prevention: Do not disclose your password to anyone (including Promise staff and the police). Our Company does not directly promote loan products to individuals, require customers to repay loans or request personal information through WhatsApp, WeChat or Facebook. Please click here to know the details.
2026.01.20
Our Kwai Fong branch will be closed from 14 March 2026. For all branch addresses, please click "Visit our Branches".
2026.01.20
Notice on Suspension of service due to system maintenance.
In order to enhance our services, Promise (Hong Kong) Co., Ltd. will conduct system maintenance from 07:00 pm to 10:00 pm on 01 Feb 2026 (Hong Kong Time) and the following service will be suspended during this period:
The above service will gradually be resumed as soon as practicable after 10:00 pm on 01 Feb 2026. In light of the above, we therefore recommend customers to make necessary arrangements in advance for the required loan services. We apologize for any inconvenience that may cause.
2025.12.08
Notice on Suspension of services due to system upgrade.
In order to enhance our services, Promise (Hong Kong) Co., Ltd. will conduct system maintenance starting at 7:00 pm (Hong Kong Time) on 21 Dec 2025 (Sunday) and the following services will be suspended during this period:
The above services will gradually be resumed as soon as practicable on 22 Dec 2025 (Monday). In light of the above, we therefore recommend customers to make necessary arrangements in advance for the required loan services. We apologize for any inconvenience that may cause.
2025.12.01
Our Kwun Tong Hong Ning Road branch will be closed from 20 December 2025. For all branch addresses, please click "Visit our Branches".
Since its establishment as a licensed money lender in Hong Kong from 1992, Promise continues to provide convenient financial services to its customers. We put our customers first, providing flexible and trustworthy personal loan solutions to help them relieve their cash flow needs anytime and anywhere.
Aside from daily businesses, Promise actively practices sustainability under ESG framework through implementation of different activities planning. We aim to convey a sincere attitude through our actions and work together with our customers, employees and every Hong Kong citizen to create a better future for all.
As a people-oriented company, Promise provides employees with a fair and friendly working environment. We provide excellent benefits, offer practical on-the-job training, implement a series of management plans, support employees in doing their best, and whole-heartedly provide customers with the best quality service.
Have any questions about Promise's different loan products, or want to know how to apply?
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