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Anti-Fraud Warning: Any person, acting in their own name or on behalf of others, who intends to engage in or participation in fraudulent activities, or lends or sells bank accounts for handling property, is committing a criminal offence. Our company will take action accordingly.

Important Information

  • Beware of fake loan offering and fake repayment requests from scammers and other fraud warnings, please CLICK HERE.
  • Our branches do not accept cash and cheque repayments, please CLICK HERE.

FAQ - Loan Approval and Fund Transfer

How can I check my application progress and approval result?

You may contact our Customer Service Hotline at 3199 1199 during office hours (Mon-Fri: 9:00am-7:00pm; Sat: 9:00am-5:30pm).

How to withdraw the loan?

We would transfer the loan amount through bank transfer to your designated bank account.

How long does the transfer take after approval?

In general, if you choose to receive the repayment by bank account, we will transfer the loan instantly via FPS from Monday to Saturday (excludes system maintenance period) upon completion of the application procedure.
Note: Actual time of fund transfer will be subject to recipient bank's arrangement if FPS is not applicable.

Do you have queries about loan application?

It is our pleasure to assist you!
If you have further questions, or you cannot find the answers here, please contact our customer service representative at 3199 1199 or click here to contact us.